MARKETING AND SALES DIRECTOR
MILANO, ITALY

​
Starting date: March 2023
Exclusive luxury 5 star hotel, located in a historical city landmark, is looking for a Marketing and Sales Director.
​
Job Responsibilities:
-
Promote brand awareness and maximize revenues for the Hotel.
-
Arrange and implement the annual Sales strategy in coordination with GM to generate leads and convert business from the Leisure segment.
-
Responsible to manage expenses according to the department’s budget.
-
Responsible for managing the different positions within the S&M Department.
-
Account Management for existing clients and new customer acquisition alike.
-
Organization and execution of national and some international sales related travel and to attend trade shows and road shows.
-
Enter and manage all contact details and Sales related activities in the PMS system provided for this purpose as well as the creation of ROI analyzes.
-
Plan, organize and implement customer loyalty and sales measures (e.g. client meetings, regular customer newsletters, sales trips, customer events and entertainment, fam trips, etc.).
-
Create regular Sales reports to document outcome and inform owners, superiors and co-workers.
-
Live and Breathe the hotel brand standards and be role model to the team and all hotel employees.
-
Close collaboration with Sales Directors for other segments.
-
Sell all services on offer throughout the hotel.
-
Represent hotel at selected hotel and industry Sales events, locally and internationally.
-
Attend weekly and monthly in-house meetings where necessary and needed (Team Meeting, S&M Meeting, Revenue Meetings).
-
Work closely with all hotel departments.
-
Regular market research and competitive analysis.
​
What are we looking for?
​
-
Strong knowledge of the International luxury hotel market, especially the US / Europe high end leisure segment, Luxury consortia.
-
3 years plus knowledge in a similar position required.
-
Previous experience working on a similar role for a 5* property based in Milano, Italy.
-
Ambition, Communication, Flexibility, Creativity, Teamwork and Organizational Skills needed.
-
Team player, organized, up to date, communicative, result driven, detail oriented, multi-tasking capabilities.
-
Self-motivated and energized, pro-active and keen.
-
Good presenter, strong personality, People person, Good listener.
-
Excellent English skills, both verbal and written, additional languages beneficial.
-
Energy and passion to work every day and be excited about living and working in Milano, Italy.
-
Passion for flawless service, tenacity and the highest level of integrity and work ethic.
-
Deliver bespoke experiences for clients and employees.
​​
Benefits:
- Competitive Salary
​
Instructions to apply for this position:
1) Apply for the job position completing the Video Interview OR enclosing your resume.
2) Our team will evaluate your interview and profile, and we will coordinate a second stage with the selected candidates.
Looking forward to receive your application.