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Starting date: March 2023


Exclusive luxury 5 star hotel, located in a historical city landmark, is looking for a Marketing and Sales Director.

Job Responsibilities:


  • Promote brand awareness and maximize revenues for the Hotel.

  • Arrange and implement the annual Sales strategy in coordination with GM to generate leads and convert business from the Leisure segment.

  • Responsible to manage expenses according to the department’s budget.

  • Responsible for managing the different positions within the S&M Department.

  • Account Management for existing clients and new customer acquisition alike.

  • Organization and execution of national and some international sales related travel and to attend trade shows and road shows.

  • Enter and manage all contact details and Sales related activities in the PMS system provided for this purpose as well as the creation of ROI analyzes.

  • Plan, organize and implement customer loyalty and sales measures (e.g. client meetings, regular customer newsletters, sales trips, customer events and entertainment, fam trips, etc.).

  • Create regular Sales reports to document outcome and inform owners, superiors and co-workers.

  • Live and Breathe the hotel brand standards and be role model to the team and all hotel employees.

  • Close collaboration with Sales Directors for other segments.

  • Sell all services on offer throughout the hotel.

  • Represent hotel at selected hotel and industry Sales events, locally and internationally.

  • Attend weekly and monthly in-house meetings where necessary and needed (Team Meeting, S&M Meeting, Revenue Meetings).

  • Work closely with all hotel departments.

  • Regular market research and competitive analysis.


What are we looking for?

  • Strong knowledge of the International luxury hotel market, especially the US / Europe high end leisure segment, Luxury consortia.

  • 3 years plus knowledge in a similar position required.

  • Previous experience working on a similar role for a 5* property based in Milano, Italy.

  • Ambition, Communication, Flexibility, Creativity, Teamwork and Organizational Skills needed.

  • Team player, organized, up to date, communicative, result driven, detail oriented, multi-tasking capabilities.

  • Self-motivated and energized, pro-active and keen.

  • Good presenter, strong personality, People person, Good listener.

  • Excellent English skills, both verbal and written, additional languages beneficial.

  • Energy and passion to work every day and be excited about living and working in Milano, Italy.

  • Passion for flawless service, tenacity and the highest level of integrity and work ethic.

  • Deliver bespoke experiences for clients and employees.


- Competitive Salary 

Instructions to apply for this position:

1) Apply for the job position completing the Video Interview OR enclosing your resume.
2) Our team will evaluate your interview and profile, and we will coordinate a second stage with the selected candidates.

Looking forward to receive your application.


We'd love to hear from you





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