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Exclusive luxury 5 star hotel, located in a historical city landmark, is looking for a CONTROLLER.

Description of the Hotel:

As an important member of the Administration Team, the CONTROLLER will be responsible for coordinating all the accounting and administrative duties. The role will be responsible to ensure that the operational functions are carried out accordingly. 


Essential Functions :

  • Oversee all aspects of accounts payables (receivable and payable).

  • Maintain or implement accounting receivable and payment systems, review the aging, reconcile daily hotel receivables| payables.

  • Review master post master billings in the hotel PMS and control closing all daily.

  • Ensure accuracy and timeliness of accounting functions, including maintenance of the general ledger, accounts payable, accounting system and PMS.

  • Implement weekly audits with the purchasing department to ensure all the payments have an approval purchase order (approved by hotel owner or designated leader) and an invoice to support it.

  • Prepare with purchasing the weekly payments document for owner approval.

  • Work closely with room reservations and front office teams to insure proper procedures are followed for online travel agency reservations, commission payments and all related payable reservations| S&M activities involving third parties.

  • Maintain organized set of detailed records and files to document financial transactions.

  • Manage guest and vendor relations and the accounts payables disbursements, handle all check disbursements, billing discrepancies and tax-related matters.

  • Support the General Manager and division heads creating effective and efficient work schedules while maintaining labor costs, meeting staffing objectives and achieving deadlines.

  • Enter status change information into the accounting software to ensure employee information is accurate and up-to-date.

  • Work closely with the Rooms Division Manager to implement procedures to facilitate the daily registration of the cashier closure for each agent at the Front Desk.

  • Provide accounting assistance to hotel managers and operations staff.

  • Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to executive management or general manager.

  • Act as a liaison between the company, government and external accountants to meet information needs and to ensure that proper information is maintained for historical purposes.

  • Ensure accuracy of financial statements.

  • Implement systems and procedures to control inventories of all the areas at the hotel, including monthly and yearly audits.

  • Prepare month-end journal entries and assist with accounts receivable related accounts reconciliation posting month-end information (P&L).

  • Responsible for supervising and managing staff in accounts receivable department, including training new and existing staff.

  • Promote and demonstrate superior customer service in accordance with department and company standards.

  • Maintain strict confidentiality in all departmental and company matters.

  • Resolve issues and ensure resolution.



  • Bachelor's Degree in accounting/finance required.

  • 3-5 years of previous accounting and finance & administration management experience in a hotel. Previous/ Current experience in Milan, Italy (Desirable).

  • Strong communication/presentation skills (verbal, listening, writing). Reporting in english language (mandatory).

  • Strong financial and business acumen.

  • Multi-entity financial & administration management experience.

  • Strong organization/analytical and problem solving skills.

  • Ability to use standard software applications and hotel systems; technology-savvy (Meta)

  • Knowledge of overall hotel operations as they affect departments.

  • Ability to effectively manage labor productivity.

  • Ability to effectively manage owners relations.

  • Strong understanding and ability to implement effective internal control environment.

  • European citizenship (Mandatory). 

Starting Date: March 2023

- Competitive Salary 

Instructions to apply for this position:

1) Apply for the job position completing the Video Interview and enclosing your resume.
2) Our team will evaluate your interview and profile, and we will coordinate a second stage with the selected candidates.

Looking forward to receive your application.


We'd love to hear from you





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